Best Fit Service Centre

Mithun Kumar

a month ago

I had an awful experience with this Garage. Recently I have been to the Garage to fix the issue in my car with one of the window not moving up and down. For investigating the issue they charged £80. After investigating they mentioned botton is not working and they might need to order it and get that fixed for which they said the charge will be around £165 approx which includes cost of the product and the fixing charge, which I was ok to pay. After chasing them for more than 2 months they were not able to get the switch. So they asked me to buy a switch and give it to them. I was wondering a garage who buys parts on regular basis cant able to buy it then how I will be able to do so and when I raised the same they started use unprofessional words which made me angry and ended the call. Now comes the best part. So now I have taken my car to an authorised dealer to fix the switch, They investigated and informed that there is no problem with the switch, but the motor is not working, so that need to be replaced now. Then only I realised the Garage people didnt even check any thing in the car and cheated me £80 and created a situation a like the part is not available so that we might leave them and go to a different garage. Looks like a new way of scamming people. So people be aware about this garage and dont get scammed. I strongly would not recommed this garage to anyone. Best Fix Garage, after this atleast dont cheat/scam people.

Adnan Tahir

3 weeks ago

I have regularly used Best Fit for many years and wouldn’t go anywhere else. They always try and accommodate whenever possible. The staff are very knowledgeable and professional with quick and reliable service every time! I would highly recommend as they are the best in Glasgow! 5/5

yamen muslem

5 months ago

I had an appalling experience at this garage. They kept my car for two days for what should have been a simple job replacing the brake pads and discs. On the first day, the guy said he would call me back in a couple of hours — no one ever did. I had to call at 5:30pm, and only then was I told I needed brake discs. I brought the discs in the next morning at 8:30am. He kept my car all day without touching it, and only when I arrived at 5:00pm did he finally start looking at it. That’s when he checked the discs for the first time and told me they were the wrong size — after having my car for the entire day. He then threatened not to give me my keys back unless I paid £80, even though he only fitted the pads and didn’t do the discs at all. Terrible service from start to finish. The guy called Farid clearly had no idea what he was doing. I would never recommend this place to anyone.

DOTF

6 months ago

Abysmal service from this place. Dropped my car off for a diagnostic to check for a fault in the drivers airbag. The next day I phone for an update and am quoted for a quick sensor replacement and told I can pick up later in the day. Great. I phoned back later just to check it was ready, and now it was a completely different problem. Then it wasn’t – there were two people with the same name. Then, no, it WAS just me, and there were now two different issues. The part would either come the next day; failing that the Monday (3 days later). That’s fine, do what you need to do, I say. They said they’d be in touch, though (they weren’t). I give them till the Tuesday to phone back (no point harassing them if the part isn’t there, right?). On Tuesday I’m told the part arrived, but it was the wrong part. They’d need to wait till the right one arrived and there wasn’t anything they could do to the car until then (annoying, but fair enough). The next day -1 full week and a day after dropping off my car, and it’s subsequent diagnostic, I walk past the garage to see my car sitting in their carpark with the hazard lights flashing, windows down and the heating blasting. I figure they’re doing some type of diagnostic again and carry on into town. A couple of hours later (hoping my car is now fixed) I walk past and find my car in the exact same state. I go into the reception to be told that the boss had left me a voicemail (he hadn't) and that the guys still cant do any work on the car until this mysterious part arrives. Obviously, I ask what it is they’re currently doing to the car, and no-one can answer me. Literally one guy just looks at the ground. I sense something is properly wrong here, so I just want to get my car out of there. I ask if I can take the car with me and they can just phone me when the part comes in and come back (now, obviously I’m not taking it back after all this, but it’s still what we agreed and I really wanted to speak to the boss about this). A phone call is made and that's fine. I go to my car and the battery is obviously dead (because everything has been running for hours and hours – for seemingly no reason whatsoever). I had to get the car jumped (twice) in order to leave (£50 for the diagnostic before I left). Despite a 10 mile drive, the battery was damaged beyond repair, so I had to get this replaced at another garage. Obviously the call to say the part had arrived never came. I don’t think it ever existed. I have no idea what the intention was here? Just give me somewhere to park my car until I got bored of waiting?? Car ended up getting fixed, with a different part, that came overnight, for ¼ of the price quoted. People trust you with their cars. I came in with no attitude. I left with my car damaged. It’s disgusting how you treated me. At best, you’re rude and incompetent (that’s assuming you didn’t purposely break my battery...for fun? Like, what WAS the endgame here? Is it really worth screwing up the battery of a cheap old car for, what? £100? More likely? You’re just conmen. I’ve never once felt the need to post a negative review of anywhere before. Having worked within the service industry for most of my adult life, I understand how damaging, and usually wrongly one-sided, a bad review can be to a business, but the treatment I received at Best Fit was absolutely appalling. I’d have loved to just discuss this with the boss, but he wouldn’t ever return my calls (no email address I could find either). I had to check three times with the woman in the office (who to be fair, was at least polite, if unhelpful in getting me any answers) that you had my number written down correctly – you did. Stay away from this place.

David Blair

3 months ago

Recently purchased a 2016 Range Rover and wanted to have it fully checked over for any faults. Andy at Best Fit was extremely helpful and diagnosed a few problems with the electronic parking brake also discs and pads. Also gave it a full diagnostic check and all at very fair price. Would highly recommend them to anyone 👍